Frequently Asked Questions

DO THE ROLLERS WORK ON ALL HAIR TYPES?

Yes, and as hairdressers we designed them to be universal. Whether your hair is fine, thick, curly, straight, long, short or colour treated, these rollers are for you.

*With appropriate preparation and styling*

HOW DO I USE THE ROLLERS?

  • Place the velcro rollers into heat prepped hair for soft volume by using a blow-dry brush. Alternatively, use a curling wand or straightening iron for extra hold and bounce.

  • Secure each section using the creaseless clips provided and apply gentle heat if desired.

  • Leave rollers in while you get ready, do your makeup, sip your vanilla latte, or ease into your morning ritual - allowing hair to cool before removing.

  • Once removed, style as desired and set with your favourite finishing products for that bouncy, runway ready hair.

WHY DOES MY HAIR GET TANGLED?

To stop tangling and knotting, follow these instructions:

  • Take clean and neat sections when placing rollers in the hair.
  • Don't twist or pull to hard on them
  • Gently, remove starting from the bottom ensuring no hair from other sections is in the way and slowly pull the roller out.

Can i go to sleep in my rollers?

No, we don't recommend that you use your velcro rollers overnight. This can cause major tangling and knotting within the hair.

The best way to use them is to set and remove on the same day.

DO THEY DAMAGE HAIR?

No, in fact velcro rollers are one of the safest ways to style hair. The aluminum core ensures the hair sets in the style longer without needing an excessive amount of heat.

What is the return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To start a return, you can contact us at info@thesetsociety.com.au

When will I get my order?

All orders are typically processed within 1–5 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping costs will be calculated at checkout based on the shipping method you select and your delivery location.